Faqs
frequently asked question
Find all the information you need about my services and how I care for your pets.
1. Do I walk multiple dogs at a time?
If the dogs are from the same family, I walk up to 2 large dogs and up to 3 medium dogs at a time. I don’t do group walks.
2. When you house/pet sit, are you there 24/7?
When I house sit, I’m there 24/7 for your pet. This is my full-time job. The only exception is my regularly scheduled visits/walks with other pets, which would be explained to the owners ahead of time
3. How will you get into our home?
If you live in a secure building, I will need a key or key fob unless your building allows you to have me call you from the intercom box, and you’re available to answer the phone when I visit. If you live in a house with a keyed lock, I’ll need a key to be available for my visit. If it’s a house with a code lock, I’ll need the code. I do not share the keys or codes with anyone.
4. Have you passed a criminal background check?
Yes, I have passed a criminal background check by the RCMP.
5. What is your service area?
I serve the following areas: Langley Township of Langley eastern Surrey (Clayton Heights, for example) Murrayville Other areas will be considered based on the situation. +
6. What is your cancellation policy?
For walks, I accept cancellations without charging a cancellation fee up to the day before the walk. The walk cancellation fee is half of the cost of the walk. For Drop-ins and House Sitting, I accept cancellations without a fee up to a week before the start. The cancellation fee is half of the cost of the visit. Changes to this policy will be considered on an individual basis.
7. What are your hours?
For walks, I work from 8 am to dark. For drop-ins, I work from 8 am to 11 pm, depending on the situation. House sitting is 24/7 and can start at 8 am, ending at midnight. Other times will be considered on an individual basis.
8. Do you offer in-home sitting/boarding?
No, I do not sit or board pets in my home. Sitting/boarding takes place at your home.
9. Do you let pets off leash or at dog parks?
No, I do not let pets off leash or at dog parks, unless the owner has requested or approved this ahead of time.